DSi Insights

John Bennett June 27, 2017

6 Lessons from the 2017 EMERGE Financial Health Forum

We attended this year’s EMERGE Financial Health Forum in Austin in mid-June. This conference, hosted annually by the Center for Financial Services Innovation (CFSi), has long been a major platform for sharing research and addressing trends in consumer finance.

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Topics: Machine Learning, mobile account opening, EMERGE Forum, Financial Health

John Bennett May 22, 2017

Lessons from Finovate 2017

At this year’s Spring Finovate conference in San Jose, California, the consensus among attendees seemed to be that this year’s event was interesting, but hardly groundbreaking. The presentations from roughly 60 companies were mostly developments and refinements of ideas that had been presented in earlier conferences.

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Topics: mobile banking, Machine Learning, lending, Financial Services, Finovate, API, Employee Efficiency

John Bennett April 5, 2017

Beyond Big Data: Digital Transformation Comes to Financial Services

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Topics: Machine Learning, Big Data, Financial Services, Digital Transformation

John Bennett March 30, 2017

Leveraging Data Analytics to Create a Frictionless Customer Journey

Mobile account opening solutions suffer from abandonment rates as high as 80%. To enable more applicants to open accounts on mobile devices quickly and easily, financial organizations need to reduce friction.

Friction is inconvenience. It results from requiring mobile users to type too much or wait too long for data to be verified.

Our new white paper Leveraging Data Analytics to Deliver a Frictionless Customer Journey explains the hows and whys of using data analytics to reduce friction, improve customer journeys, and increase application completion rates.

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Topics: onboarding, customer journey, friction, mobile account opening

John Bennett March 10, 2017

LendIt 2017: The Time for Machine Learning Is Now

Photo Credit: LendIt USA

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Topics: Machine Learning, lending, Big Data, LendIt USA

John Bennett January 24, 2017

Infographic: Market Size for Financially Underserved Consumers

Ready to jump into this growing and dynamic market? 

Start by reading our white paper on Growing Profitable Accounts with Underserved Consumers.

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Topics: banking, underserved consumers

John Bennett January 9, 2017

7 Requirements for Real-time Mobile Onboarding

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Topics: mobile banking, real-time mobile onboarding

John Bennett September 22, 2016

Why Convenience Is a Critical Differentiator for Mid-Tier Banks and Credit Unions

In a recent blog post at The Financial Brand, Ron Shevlin, director of research at Cornerstone Advisors, makes some excellent points about changing expectations in the financial services market. After pointing out that start-ups like Rocket Mortgage, SoFi, and Kabbage are offering financial products with easy applications and rapid decisions (they deliver answers in 15 minutes or less), Shevlin points out that Fintech startups have established new benchmarks for what it means to deliver “convenient” financial services.

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Topics: credit unions, mobile banking, onboarding, banking, convenience